Terms of Service

NorthEPR (the “Service”) is operated by EPR Compliance Engine Inc., a company incorporated in the Province of Nova Scotia, Canada (“we”, “us”). NorthEPR is an operating name of EPR Compliance Engine Inc. Registered address placeholder: Halifax, Nova Scotia, Canada — to be confirmed before execution. These terms form a binding agreement between us and the business entity that subscribes to the Service (“you” or the “Client”).

The Service is offered to businesses only. It is not intended for consumers and is not offered for personal, family or household purposes.

The Service helps producers determine packaging Extended Producer Responsibility (EPR) obligations, calculate estimated fees from published regulatory schedules, generate portal-ready filings, track deadlines and maintain an audit trail.

The Service does not provide legal, tax or accounting advice. Obligation determinations, fee calculations and forecasts are computational outputs based on the data you supply and on regulatory schedules we maintain. They are estimates. Regulators and producer responsibility organisations set final amounts, and you remain solely responsible for your regulatory filings, registrations and payments.

Access is by invitation. You are responsible for the accuracy of the account information you supply, for maintaining the confidentiality of credentials, and for all activity under your accounts. You must notify us promptly at the contact address below if you suspect unauthorised access.

We strongly recommend enrolling every user in multi-factor authentication. Accounts belonging to our own staff are required to use it.

You own your data. All product, packaging, sales-volume, revenue, filing and document data you enter or upload (“Client Data”) remains your property. We claim no ownership over it.

You grant us a limited, non-exclusive licence to host, process, transmit and display Client Data solely to operate and support the Service for you, and to prepare filings and reports at your direction. We do not sell Client Data, and we do not use identifiable Client Data to train third-party models.

You may export a complete copy of your organisation’s data at any time from Settings → Export my data.

Where you authorise us to operate a regulator or PRO portal on your behalf, that authorisation must be given in writing and is limited to the scope you specify. You retain sign-off. We record the actions we take in the audit log available to you in the application.

Compliance outcomes depend on the completeness and accuracy of the packaging weights, material classifications, sales volumes and revenue figures you supply. You are responsible for verifying them. We flag missing evidence in the audit pack, but we do not independently verify your source data unless separately engaged to do so.

Subscription fees are as published on our pricing page or as set out in your order form, in Canadian dollars, exclusive of applicable taxes. A one-time onboarding and data setup fee may apply, scoped to your catalogue. Subscriptions run for the term stated in your order form and renew unless cancelled before the end of the then-current term.

Regulator, registry and PRO fees are payable by you directly to those bodies and are not included in our subscription fees. We do not store payment card details.

You must not attempt to access another organisation’s data, probe or circumvent our security controls, reverse engineer the Service, resell access without our written agreement, or upload unlawful or malicious content.

We aim to keep the Service continuously available and to give advance notice of planned maintenance where practicable. Unless a separate service level agreement is signed, the Service is provided without a contractual uptime commitment.

Each party will protect the other’s confidential information with at least reasonable care and use it only to perform under this agreement. Client Data is your confidential information.

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose.

To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential losses, and our aggregate liability arising out of or relating to the Service is limited to the subscription fees you paid us in the twelve months preceding the event giving rise to the claim. Nothing limits liability that cannot be limited by law.

We are not liable for regulatory penalties arising from data you supplied that was inaccurate or incomplete, or from filings you elected not to make.

Either party may terminate for material breach that remains uncured 30 days after written notice. On termination you may export your data for 30 days, after which we delete or de-identify Client Data in accordance with our privacy policy and any legal retention obligations.

We may update these terms. Material changes will be notified by email or in-app at least 30 days before they take effect for your then-current term.

These terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable there, and the courts of Nova Scotia have exclusive jurisdiction.

Questions about these terms: support@northepr.com.